Frequently Asked Questions
Please review the FAQs for fast answers to questions you might have. If you still can’t find what you are looking for please contact Courtney MCNeil for further support.
Q: When I register, what if I’m between vessels or my assigned vessel is not listed?
A: Under the Vessel/Command drop-down list, scroll to the bottom and use either “Other” (preferred) or N/A (if not assigned to any vessel at any time – i.e. a shoreside employee).
Q: What Address should I use, for registering?
A: We suggest using the address where you will receive your certificate of completion or any additional handouts, via Postal mail.
Q: Can Contract Mariners (CONMAR) attend this class?
A: All MSC Mariners, either Civilian or Contract Operators (CIVMARs or CONMARs) may and are highly encouraged to attend at least once every five years.
Q: What is the cost for the course(s)? How may I pay for it?
A: The cost of each of the courses are covered; however, travel, per diem, and any miscellaneous expenses for each enrollee needs to be covered by their employer.
Q: I’m the training coordinator for a Contract Operator and I want to sign up an employee – whose email address shall I use?
A: Ensure you use YOUR email address; that way you will get a notification/confirmation of the sign-up and can/should forward to the employee.
Q: What time does the class end on the last day, so I know when to book my flight?
A: We try to end at or before 3pm on the last day of instruction, so make your travel and hotel arrangements accordingly, to allow for travel, etc.
NOTE: Local Airport(s): Norfolk International (ORF) and Newport News/Williamsburg International Airport (PHF).